Privacy Policy
Last updated: April 6, 2026
1. Introduction
Welcome to QuerySpark ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered educational platform and services.
2. Information We Collect
Personal Information
- Email address and account credentials
- Profile information you choose to provide
- Educational institution details (for educator accounts)
- Payment information (processed securely by third-party providers)
Content and Usage Data
- Documents and text content you upload or input
- Generated questions and study materials
- Study session data and progress tracking
- Usage analytics and interaction patterns
Technical Information
- IP address and browser information
- Device type and operating system
- Log files and performance data
3. How We Use Your Information
- Service Provision: To provide and improve our AI question generation services
- Account Management: To manage your account and provide customer support
- Analytics: To analyze usage patterns and improve our platform
- Communication: To send service updates and educational content
- Legal Compliance: To comply with applicable laws and regulations
4. Important Privacy Commitments
Content Privacy
Your uploaded content is never used to train AI models. We do not share, sell, or use your educational materials for any purpose other than providing our services to you.
Data Retention
You maintain full control over your data. You can delete your content and account at any time, and we will permanently remove your data from our systems within 30 days.
5. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service Providers: Trusted third parties who assist in operating our platform (cloud hosting, payment processing)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets (with user notification)
- User Consent: With your explicit consent for specific purposes
6. Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication protocols
- Secure cloud infrastructure with reputable providers
7. Your Rights and Choices
- Access: Request access to your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Export your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications
8. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws, including GDPR for European users.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
QuerySpark Privacy Team
Email: hello@query-spark.com
Response time: Within 48 hours