Terms of Service
Last updated: April 6, 2026
1. Acceptance of Terms
By accessing or using QuerySpark ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
2. Description of Service
QuerySpark is an AI-powered educational platform that transforms content into study questions, flashcards, and learning materials. Our Service includes:
- AI question generation from uploaded documents and text
- Interactive study modes and spaced repetition
- Progress tracking and learning analytics
- Classroom management tools for educators
- Content sharing and collaboration features
3. User Accounts and Eligibility
Account Creation
- You must provide accurate and complete information when creating an account
- You are responsible for maintaining the security of your account credentials
- You must be at least 13 years old to use the Service
- Users under 18 must have parental consent
Account Responsibilities
- You are responsible for all activity that occurs under your account
- Notify us immediately of any unauthorized use of your account
- One person or organization may maintain only one account
4. Acceptable Use Policy
Permitted Uses
- Educational and learning purposes
- Professional development and training
- Content creation for educational institutions
- Personal study and skill development
Prohibited Uses
You may not use the Service to:
- Upload copyrighted content without proper authorization
- Generate harmful, offensive, or inappropriate content
- Attempt to reverse engineer or duplicate our AI technology
- Violate any applicable laws or regulations
- Interfere with or disrupt the Service or servers
- Use the Service for commercial purposes beyond your subscription plan
- Share account credentials with unauthorized users
5. Content and Intellectual Property
Your Content
- You retain ownership of content you upload to the Service
- You grant us a limited license to process your content to provide our services
- You are responsible for ensuring you have rights to upload content
- You may delete your content at any time
Generated Content
- Questions and materials generated by our AI become your content
- You may use generated content in accordance with your subscription plan
- Generated content is based on your input and is not stored for AI training
Our Intellectual Property
- The Service, software, and technology remain our property
- You may not copy, modify, or create derivative works
- All trademarks and branding are our property
6. Subscription Plans and Payment
Plan Types
- Free Plan: Limited usage with basic features
- Student Plan: $9/month with unlimited question generation
- Educator Plan: $29/month with classroom management tools
Payment Terms
- Subscription fees are billed in advance
- All payments are processed securely by third-party providers
- Refunds are provided in accordance with our refund policy
- Price changes will be communicated 30 days in advance
Cancellation
- You may cancel your subscription at any time
- Service continues until the end of your billing period
- No refunds for partial periods unless required by law
7. Privacy and Data Protection
Your privacy is important to us. Our data collection and use practices are detailed in our Privacy Policy, which is incorporated into these Terms by reference. Key points include:
- Your content is never used for AI training
- We implement industry-standard security measures
- You have control over your data and can request deletion
- We comply with applicable data protection laws
8. Service Availability and Support
Service Level
- We aim for 99.9% uptime but do not guarantee uninterrupted service
- Scheduled maintenance will be communicated in advance
- We may temporarily suspend service for security or maintenance reasons
Customer Support
- Free users: Community support and knowledge base
- Paid users: Priority email support within 24 hours
- Educator users: Dedicated support and training resources
9. Disclaimers and Limitations
Educational Use Disclaimer
While our AI generates high-quality educational content, you should review all generated materials for accuracy and appropriateness before use in critical educational settings.
Service Limitations
- AI-generated content may occasionally contain errors
- Service quality depends on input content quality
- We do not guarantee specific educational outcomes
- Service is provided "as is" without warranties
10. Termination
Termination by You
- You may terminate your account at any time
- Download your data before termination
- Termination does not entitle you to refunds for unused periods
Termination by Us
We may terminate your account if you:
- Violate these Terms of Service
- Engage in prohibited activities
- Fail to pay subscription fees
- Create multiple accounts to circumvent limitations
11. Changes to Terms
We may update these Terms from time to time. Material changes will be communicated via:
- Email notification to registered users
- Prominent notice on our website
- In-app notification when you next access the Service
Continued use of the Service after changes constitutes acceptance of new Terms.
12. Governing Law and Disputes
These Terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved through:
- Good faith negotiation as the first step
- Binding arbitration if negotiation fails
- Courts of [Your Jurisdiction] for injunctive relief
13. Contact Information
For questions about these Terms or our Service, contact us:
QuerySpark Legal Team
Email: hello@query-spark.com
Response time: Within 5 business days
By using QuerySpark, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.